Customer Reviews

See What Our Customers Are Saying

Any time I had any questions about anything, Sergio was there with the answers. He was very easy to communicate with and get a hold of. Our loan closed really quickly too and at a great rate.
April C
Very professional and made me feel your company was there to help me. Thank you Sergio
Sergio was very knowledgeable and helpful through the whole home buying process. He worked hard to help make it possible for us to get into our first home
Landon S
We really appreciated all the help Sergio gave us and all the extra steps he made to ensure everything went smoothly. He explained things very thoroughly and kept in communication with us throughout the entire process.
Catherine S
Todd and his loan processor, Claudia, did a wonderful job for us. They kept us informed every step of the way and made refinancing our home very simple and quick. They were always easy to communicate with and they responded to our questions in a very timely manner. We will definitely recommend their service to our friends! Thank you Todd and Claudia for proving great service!
Robin R
Quick and relatively painless refinance
Matthew D
Sergio and his team worked hard to complete our loan Can not thank them enough Highly recommend The Martins
Kendall M
Every thing was great
Jennie V
The professional, courteous and effective service provided by GEM made the entire process simple and stress free. I would recommend Sergio and Gem to my family and friends in the future.
Sergio was always very courteous and responsive! He was always available (day and night) and was willing to answer questions. Making a decision to refinance can sometimes be very stressful. However, Sergio made the process very smooth and stress free! I would definitely recommend this company to everyone! Thanks for the great experience!
Trevis N
Very friendly people & lowered my interest rate
Bob N
This was the third time working with Sergio and as always we were treated like family. He is attentive to his clients needs but at the same time he gets the job done.
Brian S
It took way too long for as I am concerned. I know COVID-19 may have added to the delays but I thought at tops it was going to be no more than 2-3 months.
Mary W
Giving us the answers we needed!
Arthur Z
Todd and and his team are amazing to work with! They are the only people we will use!
Troy K
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