Customer Reviews

See What Our Customers Are Saying

Todd and his loan processor, Claudia, did a wonderful job for us. They kept us informed every step of the way and made refinancing our home very simple and quick. They were always easy to communicate with and they responded to our questions in a very timely manner. We will definitely recommend their service to our friends! Thank you Todd and Claudia for proving great service!
Robin R
Quick and relatively painless refinance
Matthew D
Sergio and his team worked hard to complete our loan Can not thank them enough Highly recommend The Martins
Kendall M
Every thing was great
Jennie V
The professional, courteous and effective service provided by GEM made the entire process simple and stress free. I would recommend Sergio and Gem to my family and friends in the future.
Sergio was always very courteous and responsive! He was always available (day and night) and was willing to answer questions. Making a decision to refinance can sometimes be very stressful. However, Sergio made the process very smooth and stress free! I would definitely recommend this company to everyone! Thanks for the great experience!
Trevis N
Very friendly people & lowered my interest rate
Bob N
This was the third time working with Sergio and as always we were treated like family. He is attentive to his clients needs but at the same time he gets the job done.
Brian S
It took way too long for as I am concerned. I know COVID-19 may have added to the delays but I thought at tops it was going to be no more than 2-3 months.
Mary W
Giving us the answers we needed!
Arthur Z
Todd and and his team are amazing to work with! They are the only people we will use!
Troy K
Gracias por tu ayuda y tu servicio
Gilberto G
Sergio is always Awesome to work with.
They took care of me every step of the way, they always had answers for my questions and very enjoyable to work with. Thank you very much.
David S
Todd and his staff are so professional. It gives you an easy feeling working with Todd, he always steers you in the right direction. Never any monkey business. I have you used Todd for all of my home financing for over 20 years, he has never done me wrong.
Milo W
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